Privacy Policy

This data privacy, protection, and cookie policy (“Privacy Policy”) details the collection, use, storage, sharing, and protection of personal information by Graton Financial and Technology Services Limited (“Graton,” “we,” “us,” or “our”). This Privacy Policy applies to our website and all associated sites, applications, services, and tools, regardless of how they are accessed or used.

Graton respects your privacy rights and is committed to handling personal information in compliance with applicable data privacy and protection laws.


Definitions

  • Personal Information: Information that renders individuals easily identifiable.
  • Data Subjects: Employees, clients, merchants, suppliers, and other relevant parties.
  • Non-Personally Identifiable Information: Data that does not directly identify individuals.

About Us

Graton Financial and Technology Services Limited operates as a financial technology company, offering innovative solutions for seamless and secure financial transactions. Our goal is to facilitate efficient and trustworthy financial services for individuals and businesses alike.


Updates, Modifications, and Amendments

We reserve the right to update, modify, or amend this Privacy Policy in response to technological advancements or as required by law. Any changes made to this policy will be duly communicated, and the updated Privacy Policy will be effective as of the date specified upon its publication on our website.

Users are encouraged to regularly review this policy. Continued use of our website and services following any modifications constitutes acceptance of the updated Privacy Policy.


Age Restriction

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect information from or conduct business with minors. Parents or guardians who suspect unauthorized information sharing by their child should contact us promptly.


Information Collection

Personal Information

Graton collects and processes various types of information, such as names, contact details, financial information, etc., that render individuals easily identifiable. This includes employees, clients, merchants, suppliers, and other relevant parties (“Data Subjects”).

We collect Personal Information when you voluntarily provide it, such as when registering for a Graton account. This may include details like email addresses, bank information, and names. We use this information to provide services, improve user experience, prevent fraud, send communications, and ensure compliance with statutory obligations.

We may also obtain additional Personal Information from third parties or through interactions like emails or surveys, subject to your consent.

Information from Website Visitors

We collect non-personally identifiable information from website visitors to enhance and monitor website performance. This information is not shared with third parties unless necessary for improving our services or for targeted advertising.


Cookie Policy

Our website uses cookies to enhance user experience. These cookies may collect non-personally identifiable information. Users have the option to manage cookie preferences through their browser settings.


Information from Checkout Users

During checkout on a merchant’s website using Graton services, we collect and store payment information, email addresses, contact numbers, and addresses. We prioritize secure data storage and implement industry-standard security measures.


Sharing Personal Information

Graton does not sell, trade, or rent personal information. However, we may share information with trusted third parties to facilitate services. This includes financial institutions, verification services, and authorized third parties.


Transfer of Personal Information

When transferring Personal Information outside the country, we ensure adequate security measures are in place. We abide by regulatory requirements and only transfer data under specific conditions outlined in relevant data protection laws.


Processing of Personal Information

Graton processes Personal Information lawfully based on consent, contractual obligations, legal requirements, vital interests, or public interest mandates. We prioritize obtaining explicit consent from Data Subjects for processing their information.


Data Security Measures

We implement industry-standard security measures, including encryption methods and firewalls, to safeguard user data.


Data Subject Rights

Individuals have the right to access, modify, or delete their Personal Information held by Graton. Requests for data processing restrictions or objections to automated decision-making can be submitted and will be reviewed by our Data Protection Officer.


Data Retention

We retain information for as long as necessary to provide services, comply with legal obligations, or verify details with financial institutions. Periodic reviews are conducted to ensure the accuracy and relevance of retained data.


Contact Information

If you have questions or wish to exercise your data protection rights, please Contact Us